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High availability Hosting - Generation Next

Thu, 26 Jul 2007 12:08:17 -0400
Shared and dedicated hosting prices have reached their rock bottom and profit margins are very narrow. The differentiator today is marketing skills, customer support and hardware reliability.


Customer support and marketing are both dependent on stability of the hardware. Hardware prices have hit the rock bottom and today we are looking at reducing the number of times a customer has to get back to the hosting company complaining about their sites being down due to hardware failure.

Enter high availability hosting. With the downward spiral prices of hardware and the higher quality, we are looking at clustering as the new age solution to reduce site downtimes specially of critical websites. The huge popularity of community portals like Orkut, YouTube, Flickr, etc. speak of the change from individual websites to uptime critical web portals.

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� Mitch Keeler - like this? visit Mitchelaneous.com | FirefoxFacts.com | WebHostingShow.com

Vyatta - My Basic Setup Guide

Thu, 29 Nov 2007 11:00:00 -0500
If you haven�t already been introduced to Vyatta� Vyatta meet reader, reader meet Vyatta.Vyatta is a fairly new Opensource, Debian based router that�s taking geeks by storm. And I can tell you from personal experience with Vyatta that it�s a powerful system.

So, I would put together a quick start guide on getting Vyatta working �out of the box.� Here it is�

Customization vs Standardization, or What Amazon and Rackshack Have in Common

Tue, 27 Feb 2007 23:27:00 -0400

In early 2001, just a few months before Exodus filed for bankruptcy, Robert Marsh launched Rackshack. Unlike his struggling competitors, who typically built servers to spec, Robert sold $99 Cobalt RaQs. Only one configuration was available, and orders were provisioned instantly and automatically. And instead of demanding multi-year commitments, Rackshack offered month to month service. By the time I joined the company in early 2003, Rackshack (which later changed its name to EV1Servers) had become the world's largest dedicated server provider.

A year or so later, Robert unveiled EV1's private racks program during a customer gathering; two attendees signed up on the spot. Soon other orders starting pouring in, along with complicated network diagrams and super detailed server specs from customers who wanted their systems built just so. We did our best to accommodate any and all requests, which were a huge challenge to keep track of. Only much later did I learn about ITIL from Rich Bader over at EasyStreet. By that time, Amazon had already launched S3 and would soon introduce EC2.

Unlike EV1's Custom Order team, who gladly built whatever customers asked, EC2 sells only $0.10 virtual server instances. There's just one configuration available, and orders are provisioned instantly and automatically. Instead of demanding month-long commitments, Amazon offers pay-as-you-go service in 1 hour units.

According to Vinne Marchanadi from Deal Architect, pay-as-you-go is what large customers nowadays are looking for. (A former Gartner analyst, Vinnie now advises enterprise IT buyers on vendor selection.) He offers the analogy of plugging into an efficient power source versus buying fancy generators. On behalf of his clients, he says:

"Message to vendors - so long as you meet our security, privacy and compliance standards, we want as vanilla, standardized a service as possible. Sell us capacity by unit of consumption. We want to leverage all your economies - in financing, procurement, operations, everything. In return, we want to fit as much as possible in to your standards."

Another couple of years from now, will standardization again give way to customization? I think the answer is yes. And no. Amazon recently started offering Machine Image sharing. And VMWare's virtual appliance marketplace features about 400 listings. And SalesForce.com offers over 500 partner apps on AppExchange. And earlier this month Netvibes unveiled its universal widget API... It seems service delivery platforms will become more - not less - standardized, while each user will have increasing freedom to mix and match a wide range of interoperable applications into highly customized solutions. Doesn't that sound like the best of both worlds?

We receive a lot of feedback and comments from people purchasing a webhosting account for the first time. One of the most misunderstood events is customer verification. Here is the why and how about this sensitive topic.

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